First come, first served policy

  • Dear future guest, we would love to have you on board for a great day, so please be aware that we take a maximum of 14 persons per trip, DO NOT wait for the last minute to book your seats, you may be disappointed
  • All our bookings are done online, so if you call to ask for availability we might say YES if we have room for more people but you will have to be quick and make your booking online ASAP or someone else may take the last seats
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Eco-friendly activity

  • On board recycling bins
  • In the water, collection of floating objects
  • Smoking area away from non-smokers (soon to become NON smoking tour)
  • Small group to minimise the impact on the nature
  • Special moments when inside the internal lagoons
  • Interdiction to collect fauna or flora during the trip

Extra services

  • Free WiFi with unlimited access
  • 220V sockets and a 20-in-1 phone charger
  • Fresh water shower
  • 2 spacious clean toilets
  • Pictures of the day available for free
  • 1 free waterproof bag per canoe
  • 1 free beach bag per booking

Health/Fitness concerns

  • It is not necessary to be an athletic person or to know how to paddle. One of our staff members will be sitting behind you and paddling for you, so there is no need to worry about sore muscles the next day or the ability to keep up with the rest of the group
  • The canoes are little inflatables boats with a width of about 50 cm (20 inches).  Some people might find it a little tight when sitting in a canoe but will still enjoy the day
  • Disabled people or those with special requirements should make sure to let us know when making a booking.  Getting in and out of our big boat or in and out of the canoes can be tricky but our team will always be happy to help.  So far we’ve  never had any problems.
  • If you are subject to claustrophobia or afraid of darkness, you must know that sometimes the access to the caves can be a little “tight” and very dark. Passing through the caves does not normally take more than 2 minutes but we do recommend you let us know when making the booking so that we can either help to select the best day, when we have lower tides or wider caves or explain it to you with more details
  • Persons with a “large build” can feel a little uncomfortable when lying down in the canoes when going through the cave, please ask to see a picture to have a better idea of what your day will be

Which camera should you bring?

  • The canoes are very stable and safe, so there is rarely anything other than little splashes once you’re sitting in the canoes
  • Our price includes 1 waterproof bags per canoe to protect electronic devices, we also sell waterproof bags on board
  • Smartphones or professional cameras can be easily used while in the canoes – at your own risk – but should be fine

Our employees

  • All of our employees are Thai nationals
  • They are proud Thai nationals willing to show the tourists that Thais are really friendly and helpful (even in Phuket)
  • Their English skills are limited and it was our choice to help them develop and improve in contact with our clients
  • We believe that it is a better way to help the local community instead of employing other people fluent in languages, this often means that they will have many ways to bother our clients with tips, selling other type of tours and other services outside our tour
  • Our staff are often enrolled in different courses: first aid, English, safety and rules at sea…

Transportation

  • Included for hotels anywhere on Phuket island BUT there is an extra fee when OUTSIDE Phuket island
  • Transport will be done by air conditioned minivan or taxi depending on the number of persons booked
  • Distance from the hotel to the pier will take about 1 hour depending on traffic
  • Safe, polite drivers and clean cars
  • Please help us and our driver to keep the busses clean for other clients, DO NOT eat, drink or smoke in the vehicles
  • Please, for your safety make SURE to fasten your seat belt, it is the law in Thailand and YOU will be responsible for any issues (fine) in case of a police check
  • If you have ANY concerns about our driver, please call us, ask our driver to call us or let us know on arrival at the pier. Your feedback will be very much appreciated. Your safety and comfort means a lot to us

Number of passengers

  • To minimise the impact on the nature and for the comfort of our passengers, we will take a maximum of 14 persons per trip
  • Our boat will go out with a MINIMUM of 4 persons and not less

Provisions

  • Our lunch is cooked on board a few minutes before it is served
  • Everything is freshly bought in the morning from the local market
  • Let us know if you need a special diet or if you you have an allergy and we will TRY our best to match your diet
  • Snacks, pastries, cookies, soft drinks and water are provided free all day
  • We do NOT sell alcohol on the boat. You are welcome to bring your own BUT with moderation please
  • Not by conviction but because we are running the tour in a Muslim region and our experienced Captain, an old Muslim person, is very superstitious. PLEASE make sure not to bring any pork meat on the boat so please, if your hotel staff prepare for you a breakfast box check that you have no pork meat in it. We would really appreciate your understanding
  • We do not make extra money by selling snacks (chips, peanuts, etc.) so you are also welcome to bring your own

Tipping

  • Tipping is at your own discretion but because tips are often asked on board, here are some ideas if it can help
  • Our staff get a monthly salary but of course they are always happy when getting extras to reward their excellent services
  • If giving a tip, we believe that a proper tip should range somewhere around 200 to 500 baht with a minimum of 100 baht, lower than this or giving “the last coins in your pocket” might be seen as an offence or showing your discontent
  • Tips can be given directly in the hands of your paddle man, who is assigned to the same clients for the day, the captain, cook or guide. Every paddle-man getting a tip, will share a certain % to the Captain and the Captain will then share whatever he gets with the cook , boat man and guide

Tour operations

This tour should run 365 days per year unless:

  • Lack of clients booked on the day, the minimum is 4 persons
  • Bad weather conditions
  • Main tour guide not available due to unforeseen circumstances
  • Boat maintenance

Our guides

  • Two Sea Tour provides professional French/English/Thai speaking guides
  • Very knowledgeable, informative and professional
  • Happy to help in any circonstances

Remarks

If we can not operate the tour for any reason, we will try to contact our customers via email, phone call, fax to their hotel or by message to their agents.